Customer Relations Books

Browse New & Used Customer Relations Books

Results 151 - 200 of 1,820 for Customer Relations Books

151.

Measuring Customer Satisfaction Hot Buttons and Other Measurement Issues by Myers, James H. ISBN: 9780877572763 List Price: $44.95

$54.12

152.

Recharge Your Sales Career With Goals Setting & Time Management by Henry, Carl ISBN: 9780981791531 List Price: $12.95

$7.95 (Save 38%)

153.

The Heart of Marketing: Love Your Customers and They Will Love You Back by Sherven, Judith, Sniechowsk... ISBN: 9781600375590

$8.94

154.

Hiring Top Talent For Sales And Customer Service by Henry, Carl ISBN: 9780981791524 List Price: $12.95

$3.78 (Save 70%)

155.

Happy About Customer Service? by Welsh, Ken ISBN: 9781600050930 List Price: $19.95

$53.72

156.

Wow! That's What I Call Service! by Hales, Don, Williams, Derek ISBN: 9781905823161 List Price: $19.99

$56.81

157.

Call Center 100 Success Secrets by Blokdijk, Gerard ISBN: 9780980459920 List Price: $16.00

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158.

Successful Service Operations Management by Metters, Richard ISBN: 9780324321784

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159.

Get-Real Selling: Your Personal Coach for Real Sales Excellence by Hawk, Keith, Boland, Michael ISBN: 9789077256176

$47.80

160.

Spark! Be More Innovative Through Co-creation by Winsor, John ISBN: 9781419503160 List Price: $19.95

$56.07

161.

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty by Harvey Thompson ISBN: 9780131453562 List Price: $27.99

$14.98 (Save 46%)

162.

Real-Time Contact Center Strategies, Tactics, And Technologies For Building A Profitable Ser... by Fluss, Donna ISBN: 9780814472569 List Price: $27.95

$46.33

163.

What's Your Problem? by Yates, Jon ISBN: 9780062009883 List Price: $14.99

$9.82 (Save 34%)

164.

Focus First on Service The Face and Voice of Your Water Utility by AWWA Staff ISBN: 9781583214589 List Price: $74.00

$89.32

165.

Satisfied Customer Winners and Losers in the Battle for Buyer Preference by Fornell, Claes ISBN: 9781403981974 List Price: $27.95

$11.77 (Save 57%)

166.

Customer Loyalty Guaranteed Create, Lead, and Sustain Remarkable Customer Service by Bell, Chip R., Patterson, J... ISBN: 9781598694680 List Price: $12.95

$3.08 (Save 76%)

167.

Customer Friendly The Organizational Architecture of Service by Ziegenfuss, James T., Jr. ISBN: 9780761837527 List Price: $59.95

$46.42 (Save 22%)

168.

The People Approach To Customer Service by Henry, Carl ISBN: 9780981791500 List Price: $19.95

$21.26

169.

Mind Capture How to Stand Out in the Age of Advertising Overload by Rubleski, Tony ISBN: 9781933596655 List Price: $17.95

$11.58 (Save 35%)

170.

Dynamore! 5 Steps to Dynamic Customer Service and More by Post, David R. ISBN: 9781425936105 List Price: $10.49

$10.91

171.

Service! Some People Just Don't Get It by Woods, Todd, Woods, Tropper ISBN: 9781600370267 List Price: $10.95

$6.95 (Save 36%)

172.

Smart Entrepreneur's Guide to Social Networking : The Secrets of Using Social Networking to ... by Pitstick, Greg, Brown, William ISBN: 9781451500172 List Price: $19.95

$3.99 (Save 80%)

173.

Secret Service Hidden Systems That Deliver Unforgettable Customer Service by DiJulius, John R., III, Ama... ISBN: 9780814471715 List Price: $17.95

$1.16 (Save 93%)

174.

Coaching Knock Your Socks Off Service by Anderson, Kristin, Zemke, Ron ISBN: 9780814479353 List Price: $18.95

$0.67 (Save 96%)

175.

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccabl... by Lent, Robin, Tour, Geneviev... ISBN: 9780470457993 List Price: $29.95

$24.09 (Save 19%) Own it? Sell it back for $0.02

176.

Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Con... by Burtonshaw-Gunn, Simon, Sal... ISBN: 9780470745922 List Price: $27.95

$53.01

177.

Customer Relationship Management Organizational and Technological Perspectives by Rajola, Federico ISBN: 9783540440017 List Price: $89.95

$52.33 (Save 41%)

178.

Fifty Rules to Keep a Client Happy - Fred C. Poppe - Hardcover - 1st ed by Poppe, Fred C. ISBN: 9780060157791

$48.91

179.

Fish! A Proven Way to Boost Morale and Improve Results by Stephen C. Lundin, Harry Pa... ISBN: 9780786888825 List Price: $19.99

$7.63 (Save 61%)

180.

Perfect Phrases for Customer Service by Bacal, Robert ISBN: 9780071745062 List Price: $12.00

$0.70 (Save 94%) $15.00

181.

Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review ISBN: 9781422162521

$3.99

182.

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mo... by Goodman, John A. ISBN: 9780814413333 List Price: $24.95

$2.98 (Save 88%)

183.

Harvard Business Review on Customer Relationship Management by Prahalad, C. K., Ramaswamy,... ISBN: 9781578516995 List Price: $19.95

$46.97

184.

Handbook of Services Marketing and Management by Swartz, Teresa A., Iacobucc... ISBN: 9780761916123 List Price: $88.95

$6.85 (Save 92%)

185.

Market Driven Organization by Day, George S. ISBN: 9781416584612

$9.49 $15.00

186.

Behavioural Finance for Private Banking by Hens, Thorsten, Bachmann, K... ISBN: 9780470779996 List Price: $75.00

$94.72

187.

Collaborative Customer Relationship Management Taking Crm to the Next Level by Kracklauer, A. H., Mills, D... ISBN: 9783540002277 List Price: $109.00

$52.33 (Save 51%)

188.

Best Practices in Customer Service by Zemke, Ron, Woods, John A. ISBN: 9780814470282 List Price: $39.95

$9.99 (Save 74%)

189.

Slow down, Sell Faster! : Understand Your Customer's Buying Process and Maximize Your Sales by Davis, Kevin, Gschwandtner,... ISBN: 9780814416853 List Price: $18.95

$1.21 (Save 93%)

190.

Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and M... by Jeffrey Gitomer ISBN: 9780131735361 List Price: $19.99

$1.87 (Save 90%)

191.

Oracle CRM on Demand Reporting by Lairson, Michael D. ISBN: 9780071593045

$45.44

192.

Value Profit Chain Treat Employees Like Customers and Customers Like Employees by Heskett, James L., Sasser, ... ISBN: 9780743225694 List Price: $35.00

$3.08 (Save 91%)

193.

Be Our Guest by Disney Institute Staff, Eis... ISBN: 9780786853076 List Price: $15.95

$2.33 (Save 85%)

194.

Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value by Reichheld, Frederick F., Te... ISBN: 9780875844480 List Price: $29.95

$2.13 (Save 92%)

195.

Customer Relationship Management by Goddard, G. Jason, Raab, Ge... ISBN: 9780754671565

$13.18

196.

Crm 100 Success Secrets - 100 Most Asked Questions On Customer Relationship Management Softw... by Blokdijk, Gerard ISBN: 9780980485219 List Price: $15.95

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197.

Customer Equity Management by RUST ISBN: 9780131419292 List Price: $53.33

$49.80 (Save 6%)

198.

Fabled Service by Sanders, Elizabeth A., Benn... ISBN: 9780893842703 List Price: $22.50

$2.72 (Save 87%)

199.

Customer Experience: Future Trends and Insights by Shaw, Colin, Dibeehi, Qaalf... ISBN: 9780230247819 List Price: $45.00

$18.19 (Save 59%)

200.

Sales Secrets from Your Customers by Farber, Barry J. ISBN: 9781564141699 List Price: $10.99

$46.57

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