logo
Cancel

160217

9781578516995

Harvard Business Review on Customer Relationship Management

Harvard Business Review on Customer Relationship Management
$72.64
$3.95 Shipping
  • Condition: New
  • Provider: gridfreed Contact
  • Provider Rating:
    66%
  • Ships From: San Diego, CA
  • Shipping: Standard
  • Comments: New. In shrink wrap. Looks like an interesting title!
seal  
$46.97
$3.95 Shipping
  • Condition: Good
  • Provider: Bonita Contact
  • Provider Rating:
    0%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
seal  

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel

Product details

  • ISBN-13: 9781578516995
  • ISBN: 1578516994
  • Publication Date: 2002
  • Publisher: Harvard Business School Press

AUTHOR

Prahalad, C. K., Ramaswamy, Venkatram, Seybold, Patricia B.

SUMMARY

This collection will help organisations understand how to build customer loyalty through relationship-building strategies such as partnerships, branding, and superlative customer service.Prahalad, C. K. is the author of 'Harvard Business Review on Customer Relationship Management', published 2002 under ISBN 9781578516995 and ISBN 1578516994.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.