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Delivering Quality Service Balancing Customer Perceptions and Expectations
by Zeithaml, Valarie A.
ISBN: 9780029357019
List Price: $36.00
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Services Marketing Integrating Customer Focus Across the Firm
by Zeithaml, Valarie A., Bitne...
ISBN: 9780072471427
List Price: $133.85
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Driving Customer Equity How Customer Lifetime Value Is Reshaping Corporate Strategy
by Rust, Roland T., Zeithaml, ...
ISBN: 9780684864662
List Price: $37.50
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Services Marketing (Mcgraw-Hill Series in Marketing)
by Valarie A. Zeithaml, Mary J...
ISBN: 9780070782501
List Price: $106.70
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Services Marketing Integrating Customer Focus Across the Firm
by Zeithaml, Valarie A., Bitne...
ISBN: 9780072312218
List Price: $133.85
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Services Marketing in a Changing Environment: Proceedings
by Bloch, Thomas M., Upah, Gre...
ISBN: 9780877571742
List Price: $18.00
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Profiting from Services : What Product-Centric Firms Need to Know
by Zeithaml, Valarie A., Brown...
ISBN: 9781606497487
List Price: $43.95
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Services Marketing: Integrating Customer Focus Across the Firm
by Zeithaml, Bitner, Gremler, ...
ISBN: 9780078112102
List Price: $299.99
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Services Marketing Integrating Customer Focus Across The Firm
by Zeithaml, Valarie, Bitner, ...
ISBN: 9780072961942
List Price: $179.16
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Services Marketing: Integrating Customer Focus Across the Firm
by Alan Wilson, Valarie A. Zei...
ISBN: 9780077169312
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Management: Function and Strategy - Thomas S. Bateman - Hardcover - 2nd ed
by Bateman, Thomas S., Zeitham...
ISBN: 9780256100204
List Price: $68.95
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Services Marketing (The McGraw-Hill series in marketing)
by Valarie A. Zeithaml, Mary J...
ISBN: 9780071148818
List Price: $35.15
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Management: Function and Strategy
by Bateman, Thomas S., Zeitham...
ISBN: 9780256057331
List Price: $64.95
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Barriers to Corporate Growth
by Baysinger, Barry D., Meiner...
ISBN: 9780669043235
List Price: $21.50