Customer Relations Textbooks

Browse New & Used Customer Relations Textbooks

We now have many discounted opportunities to buy used customer relations textbooks in the business and economics area. If you are studying this course at college, you'll be pleased to hear we make it easy to buy pre-owned text books that are affordable and shave huge percentages off the usual prices. Our titles include Customer Service Skills for Success, Customer Relationship Management A Databased Approach, 21st Century Business: Customer Service, Student Edition and Successful Service Operations Management. With so many other text book options available as well, it's easy to see why so many students choose us. We buy back customer relations books too, so don't hesitate to sell your customer relations books back to us if you don't need them anymore. It's the smart way to use our site, coupling our buyback service with the ability to buy customer service textbooks online here and now for the best options.

Results 51 - 100 of 157 for Customer Relations Textbooks
51.
The Trade Technicians Soft Skills Manual by Coscia, Steve ISBN: 9781111313814 List Price: $29.95
52.
Taking the Lead-telecourse Gde. by Plunkett, Warren R., Attner... ISBN: 9780324202038 List Price: $30.00
53.
Relationship Marketing: A Consumer Experience Approach (SAGE Advanced Marketing Series) by Ashil, Nick J., Baron, J. S... ISBN: 9781412931212 List Price: $121.50
55.
Customer Services and User Training by Ardito, Stephanie C., Cunni... ISBN: 9780942308334 List Price: $50.00
56.
Managing Services Marketing Text and Readings by Bateson, John E. G., Hoffma... ISBN: 9780030225192 List Price: $159.95
57.
Customer Relationship Management Concepts and Tools by Buttle, Francis ISBN: 9780750655026 List Price: $51.95
58.
Employee Identity in Indian Call Centres: The Notion of Professionalism by Noronha, Ernesto, D'Cruz, P... ISBN: 9788132100799 List Price: $19.95
59.
I. S. at Your Service: Knowing and Keeping Your Clients - L. Paul Ouellette - Hardcover by Ouellette, L. Paul ISBN: 9780840387653 List Price: $29.95
62.
Relationship Marketing by Egan, John ISBN: 9780273713197
64.
Customer Service Training by Kamin, Maxine ISBN: 9781138433557
65.
Value Profit Chain : Treat Employees Like Customers and Customers Like Employees by Sasser, W. Earl, Jr., Schle... ISBN: 9781476799988
66.
Service Leadership The Quest for Competitive Advantage by Grönfeldt, Svafa, Strother,... ISBN: 9781412913744 List Price: $138.00
67.
Customer Value Creation Behavior by Yi, Youjae ISBN: 9781138021020
68.
Measuring Customer Service Effectiveness by Cook, Sarah ISBN: 9781138256200
69.
Innovating Professional Services by Ross, Alastair ISBN: 9781472427915
70.
Dark Side of CRM : Customers, Relationships and Management by Nguyen, Bang, Simkin, Lyndo... ISBN: 9781138803329
71.
Affected by Wrigley, C., Straker, Karla... ISBN: 9780730357018 List Price: $26.00
72.
Guide to Help Desk Technology, Tools & Techniques by Unknown ISBN: 9780760071519 List Price: $74.95
73.
25 Management Lessons from the Customer's Side of the Counter by Donnelly, James H., Jr. ISBN: 9780786310043 List Price: $16.95
74.
Meeting Customer Needs by Smith, Ian ISBN: 9780750659840 List Price: $45.95
75.
Customer Relationship Management by Anton, John ISBN: 9780134384740 List Price: $58.00
76.
Customer Service by Harris, Elaine K. ISBN: 9780134364605 List Price: $42.00
77.
Customer-focused Quality by Hinton, Thomas, Schaeffer, ... ISBN: 9780131896307 List Price: $21.95
78.
Creating Customer Value by Naumann, Earl ISBN: 9780538838474 List Price: $32.95
79.
Management-std.gde. by Plunkett ISBN: 9780538856591 List Price: $30.00
80.
CIM Revision Cards: Delivering Customer Value by Donnelly, Ray ISBN: 9781856178518 List Price: $14.95
82.
Quality: Customer Needs/Customer Satisfaction - Bo Bergman - Paperback by Bergman, Bo, Klefsjo, Bengt ISBN: 9780077090166 List Price: $44.69
83.
Customer Service by Career Solutions Training G... ISBN: 9780538431262 List Price: $22.95
85.
Five Star Service : How to Deliver Exceptional Customer Service by Heppell, Michael ISBN: 9781292100203 List Price: $24.99
86.
Customer in the Boardroom?: Crafting Customer Based Business Strategy (Response Books) by Bijapurkar, Rama ISBN: 9788132106357 List Price: $29.95
87.
Positioning Customer Support for the 21st Century: Theories by Pearlson, Keri E., Whinston... ISBN: 9781887406055 List Price: $14.95
88.
Relationship Marketing Management of Customer Relationships by Bruhn, Manfred ISBN: 9780273676010 List Price: $79.50
89.
Effective Communication With Customers and Clients by Gwyn ISBN: 9780538622899 List Price: $6.95
90.
Equality in Managing Service Delivery by Collier, R. ISBN: 9780335197309 List Price: $85.00
91.
In Charge of Customer Satisfaction by Cartwright, Roger, Green, G... ISBN: 9780631200871 List Price: $56.95
92.
Communicating With Customers by Agency for Instructional Te... ISBN: 9780538433389 List Price: $19.95
93.
Auditing Your Customer Service The Foundation for Success by Leppard, John, Molyneux, Liz ISBN: 9780415097321 List Price: $16.95
94.
Customer Value Investment: Formula for Sustained Business Success by Mahajan, Gautam ISBN: 9780761936046 List Price: $27.95
95.
Entrepreneur's Guide to Selling by London, Jonathan ISBN: 9780313359187
96.
Stop Being a Victim! by LaBounty, Char, Cale, Andrea ISBN: 9781571250490 List Price: $9.95
97.
Business Success Through Service Excellence by Clark, Moira, Baker, Susan ISBN: 9780750660853 List Price: $54.95
100.
Complete Customer Service Model Letter & Memo Book by Ramundo, Michael ISBN: 9780133358032 List Price: $34.95
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