Customer Relations Textbooks

Browse New & Used Customer Relations Textbooks

We now have many discounted opportunities to buy used customer relations textbooks in the business and economics area. If you are studying this course at college, you'll be pleased to hear we make it easy to buy pre-owned text books that are affordable and shave huge percentages off the usual prices. Our titles include Customer Service Skills for Success, Customer Relationship Management A Databased Approach, 21st Century Business: Customer Service, Student Edition and Successful Service Operations Management. With so many other text book options available as well, it's easy to see why so many students choose us. We buy back customer relations books too, so don't hesitate to sell your customer relations books back to us if you don't need them anymore. It's the smart way to use our site, coupling our buyback service with the ability to buy customer service textbooks online here and now for the best options.

Results 101 - 150 of 157 for Customer Relations Textbooks
101.
Professional Selling: A Relationship Management Process by Coppett, John I., Staples, ... ISBN: 9780538803670
102.
New Directions in Research on E-Commerce by Steinfield, Charles ISBN: 9781557532398 List Price: $42.95
103.
Value Added Customer Service Every Employee's Guide for Creating Satisfied Customers by Reilly, Tom, Herschel, Jeff... ISBN: 9780944448106 List Price: $5.00
104.
Total Quality and Customer Satisfaction by Dawson, Michael ISBN: 9780030982255
105.
Succeeding with Difficult Clients Test by Wessler ISBN: 9780127444710 List Price: $59.95
106.
Customer Service Manager's Guide by Ross, Conrad M. ISBN: 9780131942752 List Price: $119.50
107.
Customer Service Managers Guide 1992 by Unknown ISBN: 9780131943179 List Price: $146.00
108.
Customer Service Managers Handbook Letters 1991 by Unknown ISBN: 9780131943902 List Price: $6.95
109.
Age of the Customer (Final Version) by Telkowsi, Jean ISBN: 9780201420005
110.
Age of the Customer (Preliminary Version) by Telkowsi, Jean ISBN: 9780201420197
111.
Customer Service : Skills and Concepts for Business by Lucas, Robert W. ISBN: 9780256187120 List Price: $16.00
113.
Customer Care : Strategy for the 90's by Cardwell, M. ISBN: 9780748718689
115.
Customer Care : The Personnel Implications by Incomes Data Services Staff... ISBN: 9780852924280
116.
Managing Customer Service Super Series by Institute of Leadership and... ISBN: 9780080464190 List Price: $35.95
117.
Providing Quality to Customers Super Series by Institute of Leadership and... ISBN: 9780080464206 List Price: $35.95
118.
E-Business Customer Service by Hoeck, Michael, Anton, Jon ISBN: 9780963046499 List Price: $44.00
119.
Creating Customer Delight The How And Why Of Crm by Seth, Rakesh, Seth, Kirti ISBN: 9780761932963 List Price: $30.95
120.
Four Minute Customer by Tamer, Michael ISBN: 9780963046413 List Price: $34.99
121.
Customer Service by Steck-Vaughn Staff ISBN: 9780817265212
122.
123.
Skills for Consumer Success by Donnelly, Mary Queen ISBN: 9780538686129 List Price: $43.95
124.
Communicating With Customers by Agency for Instructional Te... ISBN: 9780538433341 List Price: $47.95
125.
Cim Revision Card Customer Communications by Wood, Gill ISBN: 9780750682848 List Price: $14.95
126.
Customer Service & the Human Experience by D'Ausilio, Rosanne ISBN: 9780977236008 List Price: $34.95
127.
Coaching for World Class Customer Support by Melanson, Mia S. ISBN: 9781571250407 List Price: $9.95
128.
2000 Help Desk and Customer Support Practices Report by Help Desk Institute Staff ISBN: 9781571250773 List Price: $195.00
129.
Lean Software Strategies : Proven Techniques for Managers and Developers by Middleton, Peter, Sutton, J... ISBN: 9781420081145
130.
Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer E... by Hill-Wilson, Martin, Blunt,... ISBN: 9781118662663 List Price: $33.00
131.
Customer Genius by Fisk, Peter ISBN: 9781906465575 List Price: $35.00
132.
Managing High-Tech Services Using a CRM Strategy by Blumberg, Donald F. ISBN: 9781420025323
133.
Acquiring, Processing, and Deploying : Voice of the Customer by Shillito, M. Larry ISBN: 9781420025606
135.
24/7 Customer : Beyond Call Center Operations by Prahalad, C. K., Krishnan, ... ISBN: 9781616740023 List Price: $20.00
136.
24/7 Customer : Beyond Call Center Operations by Prahalad, C. K., Krishnan, ... ISBN: 9781616740047 List Price: $20.00
137.
Improving Service Quality by Strauss, Steven ISBN: 9781884015809
138.
Meeting Client Needs by Stevick, Glenn E., Jr. ISBN: 9781579961008
139.
How to Design and Write Effective Customer Satisfaction Surveys by Bultema, Patrick, Etchison,... ISBN: 9781571250032
140.
360 Degree Hiring, Retention and Career Pathing by Johnson, Jana ISBN: 9781571250759 List Price: $9.95
141.
Practical Guide to Customer Relations by Highfield Publications Staff ISBN: 9780897718103
142.
143.
Customer Care : Strategy for the 90's by Cardwell, M. ISBN: 9780946655458
144.
Measuring Service Quality : Practical Guidelines by Ovretvelt, John ISBN: 9780946655755
146.
Organizational Behavior : Improving Performance and Commitment in the Workplace by Colquitt, Jason A., Lepine,... ISBN: 9780077862565
147.
Gower Handbook of Call and Contact Centre Management by Calvert, Natalie ISBN: 9781138251281
148.
Trade Tales : Decoding Customers' Stories by Woodside, Arch G., Woodside... ISBN: 9781787142794 List Price: $134.95
149.
Dark Side of CRM by Nguyen, Bang, Simkin, Lyndo... ISBN: 9781138803312
150.
Customer Driven Corporate Strategy by Herman, Roger E., Dilworth,... ISBN: 9780961959067
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