Customer Relations Books

Browse New & Used Customer Relations Books

Results 301 - 350 of 1,820 for Customer Relations Books

301.

How to become a mystery Shopper: The only book you'll ever need - expanded and Updated by Moran, Elaine ISBN: 9780977736515 List Price: $19.95

$52.36

302.

Serve Right: Everyone's Straight-Talk Guide to Customer Service Success by Ventura, Steve ISBN: 9781885228901 List Price: $16.25

$1.21 (Save 92%) $15.00 (Save 7%)

303.

The Definitive Guide to SugarCRM: Better Business Applications (Books for Professionals by P... by Mertic, John ISBN: 9781430224396 List Price: $59.99

$29.90 (Save 50%)

304.

Building Buzz How To Reach And Impress Your Target Audience by D'Vari, Marissa ISBN: 9781564147790 List Price: $14.99

$51.64

305.

Telco Churn Management Handbook by Mattison, Rob ISBN: 9781411652033 List Price: $39.95

$37.37 (Save 6%)

306.

Six Principles of Service Excellence by Gilbert-Jamison ISBN: 9781420856309 List Price: $15.50

$1.45 (Save 90%)

307.

Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Techn... by Bocklund, Lori, Bengtson, Dave ISBN: 9780970950789 List Price: $39.95

$12.99 (Save 67%)

308.

Consumer Joe Harassing Corporate America, One Letter at a Time by Davidson, Paul ISBN: 9780767915021 List Price: $12.95

$1.93 (Save 85%)

309.

Cross-Selling Success A Rainmaker's Guide to Professional Account Development by Harding, Ford ISBN: 9781580627054 List Price: $12.95

$46.97

310.

Angel Customers & Demon Customers Discover Which Is Which and Turbo-Charge Your Stock by Selden, Larry, Colvin, Geoff ISBN: 9781591840077 List Price: $29.95

$1.06 (Save 96%)

311.

Beyond "Hello" A Practical Guide for Excellent Telephone Communication and Quality Customer ... by Davis, Jeannie ISBN: 9780944918043 List Price: $24.95

$48.79

312.

Service Quality Improvement The Customer Satisfaction Strategy for Health Care by Leebov, Wendy, Scott, Gail ISBN: 9781556481109 List Price: $60.00

$51.24 (Save 14%)

313.

Salesman's Little Blue Book of Daily Inspiration by Cunningham, Christopher ISBN: 9781591455356 List Price: $12.99

$51.33

314.

Customer Tells Deliver World-Class Customer Service by reading Your Customer' Signs and Signals by Seldman, Marty, Futterknech... ISBN: 9781419596094 List Price: $19.95

$8.00 (Save 59%)

315.

Selling To Major Accounts by Bacon, Terry ISBN: 9780814410110 List Price: $49.95

$11.75 (Save 76%)

316.

Guide to Great Customer Service by Detmer, Dick ISBN: 9780974393216 List Price: $12.95

$89.21

317.

Reinventing the Wheel : The Science of Creating Lifetime Customers by Zane, Chris ISBN: 9781935618157

$13.59

318.

Sell Yourself First : The Most Critical Element in Every Sales Effort by Freese, Thomas A. ISBN: 9781591843658 List Price: $25.95

$45.89

319.

Collaboration and Co-creation : New Platforms for Marketing and Innovation by Bhalla, Gaurav ISBN: 9781441970817 List Price: $39.95

$66.19

320.

Managing Stakeholders As Clients : Sponsorship, Partnership, Leadership, and Citizenship by Trentim, M�rio Henrique ISBN: 9781935589655

$60.18

321.

55 Steps to Outrageous Service : Outrageous Service Principles to Better Serve Your Customers by Hatcher, Greg ISBN: 9781935166184

$47.83

322.

Winning Conversations: Mastering the Art of Business Development (Volume 2) by Scheessele, William ISBN: 9781456349752 List Price: $24.99

$17.34 (Save 30%)

323.

Customer Relationship Management Marketing 04.04 by Cunningham, Michael J. ISBN: 9781841122137 List Price: $19.95

$52.16

324.

Fish! Tales with DVD: Real-Life Stories to Help You Transform Your Workplace and Your Life by Lundin, Stephen C., Christe... ISBN: 9780786888818 List Price: $19.95

$1.45 (Save 92%)

325.

It's All About Service How To Lead Your People To Care For Your Customers by Pelletier, Ray ISBN: 9780471716754 List Price: $31.95

$15.71 (Save 50%)

326.

Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods by Hayes, Bob E. ISBN: 9780873893626 List Price: $35.00

$47.86

327.

Customer Knowledge Management: Improving Customer Relationship through Knowledge Application by Wilde, Silvio ISBN: 9783642164743 List Price: $119.00

$52.33 (Save 56%)

328.

Dangerous Customer Service by Impact Innovation Staff ISBN: 9781408125021

$52.18

329.

Customer Relations for Careers by Davis, Edwin G. ISBN: 9780028000084 List Price: $56.45

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330.

Outlines & Highlights for Creating Do-It-Yourself Customers: How Great Customer Experiences ... by Cram101 Textbook Reviews Staff ISBN: 9781428864528 List Price: $10.95

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331.

Clients Driving Innovation by Brandon, Peter S., Lu, Shu-... ISBN: 9781405175661 List Price: $159.99

$112.75 (Save 29%)

332.

Consumers and Services by Gabbott, Mark, Hogg, Gillian ISBN: 9780471962694 List Price: $82.95

$70.43 (Save 15%)

333.

Ultimate Crm Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Pro... by Freeland, John ISBN: 9780071409353 List Price: $36.95

$6.48 (Save 82%)

334.

Service Chain Management: Technology Innovation for the Service Business by Voudouris, Christos, Owusu,... ISBN: 9783642094750 List Price: $79.95

$52.33 (Save 34%)

335.

Call Center Management in Der PRAXIS: Strukturen Und Prozesse Betriebswirtschaftlich Optimieren by Helber, Stefan, Stolletz, Raik ISBN: 9783540001003 List Price: $54.95

$75.44

336.

Crm-Entscheidungen Richtig Treffen: Die Unternehmensindividuelle Ausgestaltung Der Anbieter-... by Schnauffer, Rainer, Jung, H... ISBN: 9783540210122 List Price: $49.95

$47.70 (Save 4%)

337.

Beyond the Familiar: Long-Term Growth through Customer Focus and Innovation by Barwise, Patrick, Meehan, Sean ISBN: 9780470976319 List Price: $29.95

$52.87

338.

Development of a Crm Concept for a Mass Customization Business by Hohenschwert, Lena ISBN: 9783639246568 List Price: $65.00

$46.23 (Save 28%)

339.

Modern Analysis of Customer Surveys - With Applications Using R by Kenett, Ron, Salini, Silvia ISBN: 9780470971284 List Price: $105.00

$147.69

340.

Real World Customer Service: What to Really Say When the Customer Complains by Johnston, Bernice B. ISBN: 9781570710629 List Price: $9.95

$54.46

341.

Customer Capitalism The New Business Model of Increasing Returns in New Market Spaces by Vandermerwe, Sandra ISBN: 9781861563071 List Price: $55.00

$40.32 (Save 26%)

342.

Customer Management Excellence by Faulkner, Mike, Tripp, Adri... ISBN: 9780470848531 List Price: $90.00

$54.74 (Save 39%)

343.

Customer Relationships by Cartwright, Roger, ExpressE... ISBN: 9781841124520 List Price: $19.95

$17.03 (Save 14%)

344.

Customer Service in Health Care A Grassroots Approach to Creating a Culture of Service Excel... by Baird, Kristin ISBN: 9781556482694 List Price: $36.00

$52.25

345.

Customer's Victory From Corporation to Co-Operation by Dupuy, Francois ISBN: 9780253212894 List Price: $18.95

$60.50

346.

Customer.Community Unleashing the Power of Your Customer Base by Banks, Drew, Daus, Kim ISBN: 9780787956219 List Price: $26.95

$20.52 (Save 23%)

347.

Fundamentals of Customer-Focused Management Competing Through Service by John, Joby ISBN: 9781567205640 List Price: $71.95

$99.85

348.

Integrating Erp, Crm, Supply Chain Management, and Smart Materials by Chorafas, Dimitris N. ISBN: 9780849310768 List Price: $74.95

$108.95

349.

Making Customer Satisfaction Happen A Strategy for Delighting Customers by Chapman and Hall Staff ISBN: 9780412786303 List Price: $58.00

$50.22 (Save 13%)

350.

Build a Continuing Relationship by Publications, Crisp, Crisp ... ISBN: 9781560525400 List Price: $9.95

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