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Showing 1 - 25 of 52 Results
1.
Essentials of Services Marketing (2nd Edition)
Essentials of Services Marketing (2nd Edition) by Jochen Wirtz, Patricia Chew... ISBN: 9789810686185 List Price: $129.00
$6.49 (Save 94%) $15.00 (Save 88%)
2.
Services Marketing: People, Technology, Strategy (7th Edition)
Services Marketing: People, Technology, Strategy (7th Edition) by Christopher H Lovelock, Joc... ISBN: 9780136107217 List Price: $261.27
$9.49 (Save 96%) $15.00 (Save 94%)
3.
Services Marketing: People, Technology, Strategy (7th Edition)
Services Marketing: People, Technology, Strategy (7th Edition) by Christopher H Lovelock, Joc... ISBN: 9780134123905 List Price: $241.80
$29.99 (Save 87%) $35.07 (Save 85%)
4.
Essentials of Services Marketing
Essentials of Services Marketing by Lovelock, Christopher H., W... ISBN: 9789810679958 List Price: $148.67
$7.44 (Save 94%) $15.00 (Save 89%)
5.
Services Marketing People, Technology, Strategy
Services Marketing People, Technology, Strategy by Lovelock, Christopher, Wirt... ISBN: 9780131138650 List Price: $126.67
$73.92 (Save 41%)
6.
Services Marketing in Asia: A Case Book
Services Marketing in Asia: A Case Book by Wirtz, Jochen, Lovelock, Ch... ISBN: 9789812449436

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7.
Services Marketing, 8 Edition
Services Marketing, 8 Edition by Lovelock, Christopher H., W... ISBN: 9781944659011 List Price: $59.90
$8.05 (Save 86%) $15.00 (Save 74%)
8.
Services Marketing People, Technology, Strategy
Services Marketing People, Technology, Strategy by Lovelock, Christopher H., W... ISBN: 9780131875524 List Price: $184.00
$14.93 (Save 91%)
9.
Essentials of Services Marketing (3rd Edition)
Essentials of Services Marketing (3rd Edition) by Wirtz, Jochen, Chew, Patric... ISBN: 9781292089959 List Price: $166.65
$10.98 (Save 93%) $15.00 (Save 90%)
10.
Services Marketing : People, Technology, Strategy
Services Marketing : People, Technology, Strategy by Lovelock, Christopher H., W... ISBN: 9781944659004
$20.00
11.
Services Marketing : People Technology Strategy
Services Marketing : People Technology Strategy by Lovelock Jochen Wirtz ISBN: 9789332587687
$20.95
12.
Service Marketing Communications
Service Marketing Communications by Wirtz, Jochen ISBN: 9781944659219
$10.52
13.
Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Success Through People, Technology and Strategy by Wirtz, Jochen ISBN: 9781944659059 List Price: $38.00
$41.83
14.
Service Pricing and Revenue Management
Service Pricing and Revenue Management by Wirtz, Jochen ISBN: 9781944659189
$10.52
15.
Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Success Through People, Technology and Strategy by Wirtz, Jochen ISBN: 9781944659042
$72.00
16.
Crafting the Service Environment
Crafting the Service Environment by Wirtz, Jochen ISBN: 9781944659301
$10.52
17.
Building a World-Class Service Organisation
Building a World-Class Service Organisation by Wirtz, Jochen ISBN: 9781944659455
$10.52
18.
Improving Service Quality and Productivity
Improving Service Quality and Productivity by Wirtz, Jochen ISBN: 9781944659424
$10.52
19.
Managing Relationships and Building Loyalty
Managing Relationships and Building Loyalty by Wirtz, Jochen ISBN: 9781944659363
$10.52
20.
Balancing Demand and Capacity
Balancing Demand and Capacity by Wirtz, Jochen ISBN: 9781944659271
$10.52
21.
Positioning Services in Competitive Markets
Positioning Services in Competitive Markets by Wirtz, Jochen ISBN: 9781944659141

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22.
Designing Customer Service Processes
Designing Customer Service Processes by Wirtz, Jochen ISBN: 9781944659264

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23.
Understanding the Role of Business Analytics : Some Applications
Understanding the Role of Business Analytics : Some Applications by Chahal, Hardeep, Jyoti, Jee... ISBN: 9789811313332 List Price: $149.99
$101.14 (Save 32%)
24.
Services Marketing in Asia, Second Edition
Services Marketing in Asia, Second Edition by Christopher Lovelock, Joche... ISBN: 9780131275379 List Price: $146.70
$18.00 (Save 87%)
25.
Flying High in a Competitive Industry Cost-Effective Service Excellence at Singapore Airlines
Flying High in a Competitive Industry Cost-Effective Service Excellence at Singapore Airlines by Wirtz, Jochen, Heracleous, ... ISBN: 9780071249645
$98.26
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