1.
Handbook of Metrics for Research in Operations Management Multi-item Measurement Scales and ...
by Roth, Aleda, Kristal, M. Mu...
ISBN: 9781412954518
List Price: $140.00
2.
Handbook of Multi-Item Scales for Reasearch in Operations Management
by Roth, Aleda V., Schroeder, ...
ISBN: 9780761927044
List Price: $69.95