5407540
9781412954518
This handbook is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes.Roth, Aleda is the author of 'Handbook of Metrics for Research in Operations Management Multi-item Measurement Scales and Objective Items', published 2007 under ISBN 9781412954518 and ISBN 1412954517.
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