1.
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
by Fornell, Claes
ISBN: 9780230604063
List Price: $16.95
2.
Satisfied Customer Winners and Losers in the Battle for Buyer Preference
by Fornell, Claes
ISBN: 9781403981974
List Price: $27.95
5.
6.
A Second Generation of Multivariate Analyses: Measurement and Evaluation, Vol. 2 - Claes For...
by Fornell, Claes
ISBN: 9780275907938
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A Second Generation of Multivariate Analysis V1: Methods
by Fornell, Claes
ISBN: 9780275907921
List Price: $86.95
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A Second Generation of Multivariate Analysis: Measurement and Evaluation
by Fornell, Claes
ISBN: 9780275907945
List Price: $149.95
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Reign of the Customer : Customer-Centric Approaches to Improving Satisfaction
by Fornell, Claes, Morgeson, F...
ISBN: 9783030135614
11.
Reign of the Customer : Customer-Centric Approaches to Improving Satisfaction
by Fornell, Claes, Morgeson II...
ISBN: 9783030135645
12.
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
by Fornell, Claes
ISBN: 9780230608627