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Quest for Service Quality: Rx's for Achieving Excellence - W. A. Adams - Hardcover
by Adams, W. A., Wexler, Phill...
ISBN: 9780963247124
List Price: $24.95
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Point Count : From Image to Influence
by Wexler, Phillip, Corbin, David
ISBN: 9781517572815
List Price: $19.95