1.
Delivering Knock Your Socks off Service
by Bush, John, Performance Res...
ISBN: 9780814417553
List Price: $18.95
2.
101 Activities for Delivering Knock Your Socks off Service
by Performance Research Associ...
ISBN: 9780814414446
List Price: $34.95
3.
!Wow!: Deje al cliente boquiabierto con un servicio fuera de serie
by Performance Research Associ...
ISBN: 9781602552371