1.
Service Chain Management: Technology Innovation for the Service Business
by Voudouris, Christos, Owusu,...
ISBN: 9783642094750
List Price: $79.95
2.
3.
Transforming Field and Service Operations : Methodologies for Successful Technology-Driven B...
by Owusu, Gilbert, O'Brien, Pa...
ISBN: 9783642449710
List Price: $24.99