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1.
Business Continuity Management
Business Continuity Management by Hiles, Andrew ISBN: 9780470670149 List Price: $57.95
$29.55 (Save 49%) $17.05 (Save 70%)
2.
Definitive Handbook of Business Continuity Management
Definitive Handbook of Business Continuity Management by Hiles, Andrew ISBN: 9780470516386 List Price: $75.00

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3.
Business Continuity : World-Class Business ContinuityManagement:Global Best Practices (4th E...
Business Continuity : World-Class Business ContinuityManagement:Global Best Practices (4th E... by Hiles, Andrew, Noakes-Fry, ... ISBN: 9781931332354 List Price: $89.00
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4.
Complete Guide to IT Service Level Agreements Aligning IT Services to Business Needs
Complete Guide to IT Service Level Agreements Aligning IT Services to Business Needs by Hiles, Andrew ISBN: 9781931332132 List Price: $79.00
$76.03 (Save 3%)
5.
Enterprise Risk Assessment and Business Impact Analysis: Best Practices
Enterprise Risk Assessment and Business Impact Analysis: Best Practices by Hiles, Andrew ISBN: 9781931332125 List Price: $59.00
$59.46
6.
Hiles on Business Continuity: Global Best Practices, 3rd Edition, with 41 FREE DOWNLOADS of ...
Hiles on Business Continuity: Global Best Practices, 3rd Edition, with 41 FREE DOWNLOADS of ... by Andrew Hiles ISBN: 9781931332552 List Price: $59.00
$94.05
7.
E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsou...
E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsou... by Hiles, Andrew ISBN: 9780964164895 List Price: $39.00

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8.
Business Continuity Management Framework, Second Edition
Business Continuity Management Framework, Second Edition by Hiles, Andrew ISBN: 9781931332330 List Price: $199.00

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9.
Service Level Agreement Framework for It and Technology on CD-ROM (12th Edition-2008)
Service Level Agreement Framework for It and Technology on CD-ROM (12th Edition-2008) by Hiles, Andrew ISBN: 9781931332446 List Price: $249.00

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10.
BCM SmartPLAN : Business Continuity Management - A Database-Driven Planning System (CD)
BCM SmartPLAN : Business Continuity Management - A Database-Driven Planning System (CD) by FBCI Andrew Hiles ISBN: 9781931332019 List Price: $89.00

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11.
Business Continuity Management Framework CD-ROM
Business Continuity Management Framework CD-ROM by Hiles, Andrew ISBN: 9781931332439 List Price: $379.00

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12.
Service Level Agreements: 2003 Edition: A Framework for Service Businesses
Service Level Agreements: 2003 Edition: A Framework for Service Businesses by Hiles, Andrew ISBN: 9781931332200 List Price: $149.00

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13.
Service Level Agreement Framework for Business Services on CD-ROM (2008 Edition)
Service Level Agreement Framework for Business Services on CD-ROM (2008 Edition) by Hiles, Andrew ISBN: 9781931332453 List Price: $249.00

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14.
Help Desk Framework CD-ROM (2008 Edition): Tools to Win and Keep Your Customers
Help Desk Framework CD-ROM (2008 Edition): Tools to Win and Keep Your Customers by Hiles, Andrew, Gunn, Yvonne ISBN: 9781931332460 List Price: $59.00

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15.
Service Level Agreements Measuring Cost and Quality in Service Relationships
Service Level Agreements Measuring Cost and Quality in Service Relationships by Hiles, Andrew ISBN: 9780412542404 List Price: $65.95
$54.92 (Save 16%)
16.
Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)
Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition) by Hiles, Andrew ISBN: 9781931332194 List Price: $149.00

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17.
Service Level Agreements: Winning a Competitive Edge for Support and Supply Services
Service Level Agreements: Winning a Competitive Edge for Support and Supply Services by Hiles, Andrew ISBN: 9780964164840 List Price: $59.00
$110.35
18.
Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers
Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers by Hiles, Andrew, Gunn, Yvonne ISBN: 9780964164864 List Price: $39.00
$68.16
19.
Complete Guide to It Service Level Agreements, 2000 Matching Service Quality to Business Needs
Complete Guide to It Service Level Agreements, 2000 Matching Service Quality to Business Needs by Hiles, Andrew ISBN: 9780964164826 List Price: $39.00

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20.
Definitive Handbook of Business Continuity Management
Definitive Handbook of Business Continuity Management by Hiles, Andrew ISBN: 9781119689324 List Price: $50.00

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21.
Definitive Handbook of Business Continuity Management
Definitive Handbook of Business Continuity Management by Hiles, Andrew ISBN: 9781119205883 List Price: $70.00

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22.
BCM Smartbia : Business Impact Assessment Software
BCM Smartbia : Business Impact Assessment Software by Hiles, Andrew ISBN: 9781931332002 List Price: $89.00

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23.
Complete Guide to IT Service Level Agreements
Complete Guide to IT Service Level Agreements by Hiles, Andrew ISBN: 9781856170635

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24.
Business Continuity : Best Practices
Business Continuity : Best Practices by Hiles, Andrew ISBN: 9780964164833 List Price: $39.00

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25.
Help Desk Framework : How to Win and Keep Your Customers
Help Desk Framework : How to Win and Keep Your Customers by Hiles, Andrew, Gunn, Yvonne ISBN: 9780964164888 List Price: $59.00

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