1.
Practical Handbook of Distribution-Customer Service
by Blanding, Warren, Harps, Le...
ISBN: 9780874080339
List Price: $40.00
2.
Call Center Recruiting and New- Hire Training: The Best of Call Center Management Review
by Craig, Mark, Hansen Harps, ...
ISBN: 9780970950703
List Price: $16.95
3.
Motivating Customer Service Employees (Ichor Business Books)
by Leslie Hansen Harps
ISBN: 9780915910366
List Price: $45.95