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1.
Service Management and Customer Satisfaction: Service Management and Customer Satisfaction: ...
Service Management and Customer Satisfaction: Service Management and Customer Satisfaction: ... by Durie Aschalew Degoma ISBN: 9783639351132 List Price: $70.00

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2.
Prospects and Challenges of Implementing Bpr in Ethiopian Universities
Prospects and Challenges of Implementing Bpr in Ethiopian Universities by Degoma Durie, Aschalew ISBN: 9783639356519 List Price: $69.00

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