1.
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’...
by Dasu, Sriram, Chase, Richard
ISBN: 9780071809931
List Price: $28.00
2.
Management of Design : Engineering and Management Perspectives
by Dasu, Sriram, Eastman, Charles
ISBN: 9789401046091
List Price: $199.00
3.
Management of Design Engineering and Management Perspectives
by Dasu, Sriram, Eastman, Charles
ISBN: 9780792395096
List Price: $199.00