1.
Assessing Service Quality Satisfying the Expectations of Library Customers
by Hernon, Peter, Altman, Ellen
ISBN: 9780838934890
List Price: $40.00
2.
Research Misconduct: Issues, Implications, and Stratagies (Contemporary Studies in Informati...
by Ellen Altman, Peter Hernon
ISBN: 9781567503401
List Price: $131.95
3.
Managing for Results: Effective Resource Allocation for Public Libraries (Ala Editions)
by Sandra S. Nelson, Ellen Alt...
ISBN: 9780838934982
List Price: $62.00
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Service Quality in Academic Libraries
by Hernon, Peter, Altman, Ellen
ISBN: 9781567502107
List Price: $47.95
5.
Service Quality in Academic Libraries
by Hernon, Peter, Altman, Ellen
ISBN: 9781567502091
List Price: $125.00
6.
Assessing Service Quality: Satisfying the Expectations of Library Customers, Second Edition
by Hernon, Peter, Altman, Ellen
ISBN: 9780838910214
List Price: $65.00
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Research Misconduct: Issues, Implications, and Strategies (Contemporary Studies in Informati...
by Ellen Altman, Peter Hermon
ISBN: 9781567503418
List Price: $49.95
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Performance Measures for Public Libraries
by De Prospo, Ernest R., Altma...
ISBN: 9780838931493
List Price: $5.00
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Assessing Service Quality : Satisfying the Expectations of Library Customers
by Hernon, Peter, Altman, Elle...
ISBN: 9780838913086
13.
Tobacco Free Youth How to Reduce Sales to Minors in Your Community
by Feighery, Ellen, Altman, Da...
ISBN: 9781879552111
List Price: $22.50