The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The ... Division Economies of Quality Book Series)

"This book describes and discusses the whys and hows of 100% employee involvement in improving everything an organization does, as well as the integral and all-important role of leadership in achieving 100% participation. Given the proven return-on-investment of an effective 100% continual improvement effort in terms of time alone, this presents the only logical, intelligent, and defendable approach. Ideas are presented in such a way as to make it evident that success is possible and that positive results are within reach through the theory and tools presented." "This book is for anyone who is currently in a position to impact the future of an organization - or anyone who hopes to be in a position to lead or support such an effort in the future. This includes not only for-profit business enterprises, but any organization. For many, this approach to performance excellence will require a willingness to rethink their approach both to other people and to the workplace. Once you head down this path, everything changes."--BOOK JACKET.Pat Townsend is the author of 'The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The ... Division Economies of Quality Book Series)', published 2007 under ISBN 9780873897181 and ISBN 0873897188.