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9780789017314

Helping the Difficult Library Patron New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem

Helping the Difficult Library Patron New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem
$85.31
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  • Condition: New
  • Provider: gridfreed Contact
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  • Ships From: San Diego, CA
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  • Comments: New. In shrink wrap. Looks like an interesting title!
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Product details

  • ISBN-13: 9780789017314
  • ISBN: 0789017318
  • Publisher: Routledge

AUTHOR

Sarkodie-Mensah, Kwasi

SUMMARY

Shows how to deal with problem patrons. Provides practical solutions - some developed within the field and some borrowed from other professions - that will improve reference services for those you serve and make the work of library staff less stressful and more productive.Sarkodie-Mensah, Kwasi is the author of 'Helping the Difficult Library Patron New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem' with ISBN 9780789017314 and ISBN 0789017318.

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