3975187
9780471382454
With case studies from companies like Intel, GE and Cisco, this book identifies five key disciplines companies must adopt in order to remain competitive. It enables organisations to use the Internet to operate unhindered by time restrictions.Yeh, Raymond T. is the author of 'Zero Time: Providing Instant Customer Value - Every Time, All the Time!' with ISBN 9780471382454 and ISBN 0471382450.
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