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9780517582831

Zapp!: The Lightning of Empowerment

Zapp!: The Lightning of Empowerment
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  • ISBN-13: 9780517582831
  • ISBN: 051758283X
  • Edition: 1
  • Publication Date: 1991
  • Publisher: Harmony

AUTHOR

William C. Byham, Jeff Cox

SUMMARY

A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.William C. Byham is the author of 'Zapp!: The Lightning of Empowerment', published 1991 under ISBN 9780517582831 and ISBN 051758283X.

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