World of Work An Introduction to Industrial/Organizational Psychology

Part I. The Introduction 1 Orientation The Scope of I/O Psychology A Brief History of "Work" Today's Meaning of "Work" The History of I/O Psychology "The Literature" The Organization of This Book 2 Methodology of Industrial/Organizational Psychology What Is Methodology? Nonempirical Approaches Correlational Research Research Terminology, Types, and Tools Organizational Psychology Research Procedures Consumer Psychology Methodology Research Ethics Methodology and the Literature Part II. The People 3 Introduction to Personnel Psychology What Is "Personnel"? Individual Differences Stereotypes Personal Selection Selection for What? 4 Psychometrics What Is a Test? Characteristics of Tests Categories of Tests Test Scoring The Test Battery The Survey as a Test Attitudes Toward Testing Weaknesses of Tests and Further Information Ethical and Legal Issues Current Trends Decision Theory 5 Personnel Training Training Versus Education What Should Be Trained? Who Should Be Trained? Who Should Train? Training Principles From Learning Theory Industrial Training Media Training For ISO 9000 Standards Training Disadvantaged Persons Recommendations for Training Programs 6 Motivation and Job Satisfaction The Meaning of Motivation, and Current Theories Job Satisfaction What Difference Does High Job Satisfaction Make? Which Motivation/Satisfaction Theory Is Right? 7 Employee Appraisal Introducing Appraisal: Purpose, Process, and Principles Methods of Appraisal 8 Introduction to Organizational Psychology The Importance of Organizational Psychology A Brief History of Organizational Psychology Leadership Communication Human Relations Quality of Work Life Employee Assistance Programs Measuring Program Effectiveness 9 Organizational Psychology Organizational Structure Organizations Across Cultures Organizational Development Trade Unions Women's Issues Legislation Ethics Organizational Climate and Culture Organizations of the Future Part III. The Workplace 10 Occupational Health and Safety The Importance of Occupational Health and Safety Accidents Maladaptive Habits and Substance Abuse Stress Shift Work Versus Chronobiology Repetitive Strain Injury Job Design 11 Introductory Ergonomics The Importance of This Topic Definitions The History of Ergonomics Basic Concepts of Ergonomics Allocation of Function Controls Displays Auditory Displays 12 Applications of Ergonomics A Real-Life Problem Measurements of People Measurements By People Environmental Psychology Atmospheric Conditions Noise Motion Aging Light Dark Adaptation 13 Communication Ergonomics Speech Text The Video Display Terminal Communicating for Vehicle Driving Documentation Word Choice Part IV. The Product 14 Consumer Psychology What Is Consumer Psychology Marketing Research Advertising Types, Goals, and Effectiveness Promotion and the Public Interest Appendices A How to be a Wise Consumer B How to Conduct a Survey C How to Find and Use the I/O Academic Literature D How to Continue in I/O Psychology E How to Highlight Glossary References IndexAuerbach, Alan is the author of 'World of Work An Introduction to Industrial/Organizational Psychology', published 1995 under ISBN 9781561341856 and ISBN 1561341851.