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Frank M. Gryna has more than 50 years of experience in the managerial, statistical, and technological aspects of product and service quality. He has taught industrial engineering at Bradley University and management at the University of TampaFrank M. Gryna is the author of 'Work Overload!: Redesigning Jobs to Minimize Stress and Burnout' with ISBN 9780873896245 and ISBN 0873896246.
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