4764293
9780955262944
This comprehensive and intelligent guide has been written by top interviewers who have extensive experience within the Customer Services and Call Center sectors. They include model answers to 96 questions and four actual job interview scripts. (Careers/Job Opportunities)Lewis, Annette is the author of 'Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions' with ISBN 9780955262944 and ISBN 0955262941.
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