1841680
9781565540705
An analysis of W. Edwards Deming's '14 Points for Managers' and '7 Deadly Diseases of Management', this text translates Deming's principles into an easy-to-read format in 12 ten-minute chapters. It aims at teaching managers to examine problems in their organization and take action to solve them.Fellers, Gary is the author of 'Why Things Go Wrong Deming Philosophy in a Dozen Ten-Minute Sessions', published 1994 under ISBN 9781565540705 and ISBN 1565540700.
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