4714769
9780275987039
What Managers Say, What Employees Hear Connecting With Your Front Line (So They'll Connect With Customers)
by Maruca, Regina Fazio
8823
About this item
- Condition: New
- Provider: Bookjunction Contact
- Provider Rating: 73%
- Ships From: STERLING HEIGHTS, MI
- Shipping: Standard
- Comments: New, US edition. Satisfaction guaranteed!!
Product details
- ISBN-13: 9780275987039
- ISBN: 0275987035
- Publication Date: 2006
- Publisher: Greenwood Publishing Group, Incorporated
AUTHOR
SUMMARY
With contributions from an all-star cast of management writers, consultants, educators, and practitioners, this text explains what every manager needs to know about connecting with front-line employees to improve communication, motivation and productivity.Maruca, Regina Fazio is the author of 'What Managers Say, What Employees Hear Connecting With Your Front Line (So They'll Connect With Customers)', published 2006 under ISBN 9780275987039 and ISBN 0275987035.
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