4065643
9781852339333
Focusing on the strategic and operational aspects, this text provides a comprehensive, integrated framework for strategic warranty management. Topics covered include the role and impact of warranty on the design, development and production processes, as well as on quality assurance and marketing.D. N. Prabhakar Murthy is the author of 'Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)', published 2005 under ISBN 9781852339333 and ISBN 1852339330.
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