5355152
9780071465441
Voice of the Customer Capture and Analysis Using Design for Six Sigma Metrics
by Yang, Kai
by Yang, Kai
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About this item
- Condition: Acceptable
- Provider: Read A Book Contact
- Provider Rating: 81%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible. 27
Product details
- ISBN-13: 9780071465441
- ISBN: 0071465448
- Edition: 1
- Publication Date: 2007
- Publisher: McGraw-Hill Professional Publishing
AUTHOR
SUMMARY
Kai Yang, Ph.D. has extensive experience in many areasof quality and reliability engineering. He is also an associate professor ofindustrial and manufacturing engineering at Wayne State University.Yang, Kai is the author of 'Voice of the Customer Capture and Analysis Using Design for Six Sigma Metrics', published 2007 under ISBN 9780071465441 and ISBN 0071465448.
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