User-Centered Design An Integrated Approach

The start-to-finish guide to User-Centered Design! Make technology products easy to obtain, learn, and use New methods, tools, technologies, and real-world case studies A complete lifecycle approach to UCD that delivers breakthrough efficiency Evaluating your current products and aligning your entire organization to support UCD Improving everything your customers see, hear, and touch Applying UCD to software, hardware, Web sites, and services for both external and in-house use Optimizing UCD today--and anticipating trends that will impact tomorrow's products It's this simple: User-Centered Design: An Integrated Approachwill help you build products that customers will love--and buy!Vredenburg, Karel is the author of 'User-Centered Design An Integrated Approach' with ISBN 9780130912954 and ISBN 0130912956.