1777936
9780070689589
United We Stand The Unprecedented Story of the Gm-Uaw Quality Partnership
by Weekley, Thomas L., Wilber, Jay C.
Product details
- ISBN-13: 9780070689589
- ISBN: 007068958X
- Publication Date: 1995
- Publisher: McGraw-Hill Companies, The
AUTHOR
SUMMARY
Personal Journey.Historical Look at GM, UAW, and Quality: The Sun Rises Over Detroit.General Motors Moves to Total Quality: Aligning the Arrows.Framework for a Quality Network.Implementing the Network.The People Component.Customer Satisfaction Through Continuous Improvement.Technological Advance.Implementing the Process: Making It Work, 10 Steps.Communicating the Process.Implementing the Process: Making It Work, 10 Steps.Communicating the Process.Institutionalizing the Process.Continuous Pursuit to Answer the Right Questions.Weekley, Thomas L. is the author of 'United We Stand The Unprecedented Story of the Gm-Uaw Quality Partnership', published 1995 under ISBN 9780070689589 and ISBN 007068958X.
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