5343791
9781555705602
Mark L. Smith is Vice President for Public Library Operations/West for Library Systems and Services. Julie Todaro is Dean of Libraries at Austin Community College and is an Adjunct Faculty Member at the University of Texas's Graduate School of Library and Information Science.Smith, Mark L. is the author of 'Training Library Staff And Volunteers to Provide Extraordinary Customer Service ', published 2006 under ISBN 9781555705602 and ISBN 155570560X.
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