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1736449

9780136394037

Total Quality Management

Total Quality Management
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Product details

  • ISBN-13: 9780136394037
  • ISBN: 0136394035
  • Publisher: Prentice Hall PTR

AUTHOR

Besterfield, Dale H.

SUMMARY

This second edition from authors Dale Besterfield and Carol Besterfield-Michna is a one-semester, accessible introduction to the concept of total quality management. It relies less on the use of mathematics than many comparable works.Besterfield, Dale H. is the author of 'Total Quality Management' with ISBN 9780136394037 and ISBN 0136394035.

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