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9780335191024
Part 1 The nature of TQM in the public sector total quality management leading thinkers for total quality management applying total quality management in the public sector Part 2 Applications of TQM to public sector organizations TQM and health care TQM and education TQM and social services TQM development in government service issues and problems in adopting TQM in the public sectorMorgan, Colin is the author of 'Total Quality Management in the Public Sector : An International Perspective - Colin Morgan - Paperback' with ISBN 9780335191024 and ISBN 0335191029.
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