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9780750652711

Total Organizational Excellence Achieving World-Class Performance

Total Organizational Excellence Achieving World-Class Performance
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Product details

  • ISBN-13: 9780750652711
  • ISBN: 0750652713
  • Publication Date: 2001
  • Publisher: Elsevier Science & Technology Books

AUTHOR

Oakland, John S.

SUMMARY

Total Organizational Excellence derives some of its material from TQM, but extends and reorganises those principles around a new framework in which people and culture, business process re-engineering and benchmarking predominate.Oakland, John S. is the author of 'Total Organizational Excellence Achieving World-Class Performance', published 2001 under ISBN 9780750652711 and ISBN 0750652713.

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