139995
9780060920098
Total Customer Service: The Ultimate Weapon
by Davidow, William H., Uttal, Bro
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About this item
- Condition: Like New
- Provider: BookCellar Contact
- Provider Rating: 92%
- Ships From: Nashua, NH
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- Comments: Almost new book.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Product details
- ISBN-13: 9780060920098
- ISBN: 0060920092
- Publisher: HarperCollins Publishers
AUTHOR
SUMMARY
William H. Davidow (at right) is a general partner at Mohr, Davidow Ventures in Menlo Park, California. He has held senior marketing positions at Hewlett-Packard and Intel, and he is the author of Marketing High Technology. Bro Uttal (at left) is a management. He coauthored this book while a member of the Board of Editors of Fortune magazine.Davidow, William H. is the author of 'Total Customer Service: The Ultimate Weapon' with ISBN 9780060920098 and ISBN 0060920092.
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