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9781422173350

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
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Product details

  • ISBN-13: 9781422173350
  • ISBN: 1422173356
  • Edition: Rev Exp
  • Publication Date: 2011
  • Publisher: Harvard Business School Press

AUTHOR

Reichheld, Fred, Markey, Rob

SUMMARY

Reichheld, Fred is the author of 'The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World', published 2011 under ISBN 9781422173350 and ISBN 1422173356.

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