3966322
9780071364799
The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
by Bergeron, Bryan, Kurzweil, Ray
67753
About this item
- Condition: New
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- Ships From: STERLING HEIGHTS, MI
- Shipping: Standard
- Comments: New Book Original US edition, We Ship to PO BOX Address also.
370333
About this item
- Condition: Good
- Provider: Bonita
- Provider Rating: 0%
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- Shipping: Standard
- Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Product details
- ISBN-13: 9780071364799
- ISBN: 007136479X
- Publisher: McGraw-Hill Trade
AUTHOR
SUMMARY
The text helps readers get up to speed on the use of emotionally intelligent interfaces (EII). EIIs are driven by data from previous customer transactions to provide each client with the individual attention they deserve.Bergeron, Bryan is the author of 'The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship' with ISBN 9780071364799 and ISBN 007136479X.
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