The Certified Six Sigma Black Belt Handbook

The Certified Six Sigma Black Belt Handbook is the most comprehensive reference for all Six Sigma Black Belts (or anyone planning to become a Black Belt) currently available. Written by two uniquely qualified experts, all aspects of Six Sigma are covered, from its value and history to the voice of the customer, project management, all requisite methodologies and tools, testing and analysis, lean enterprise, design for Six Sigma (DFSS), failure mode and effects analysis, and much more. the authors numbered the chapters to align with the body of knowledge specified for the ASQ Certified Six Sigma Black Belt examination - therefore, if youere struggling with a particular point in the body of knowledge, you can easily refer to the correspondingly numbered chapter or section of the book for explanation and clarification.Donald W. Benbow is the author of 'The Certified Six Sigma Black Belt Handbook', published 2005 under ISBN 9780873895910 and ISBN 0873895916.