The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance

This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced and implemented correctly, will transform most any firm into an organisation capable of dominating its industry throughout the 21st Century. While there are many best practices that firms should consider in their efforts to continuously improve, there are 7 best practices that are indispensable in this era of rapid change, increasing customer demands, and intense global competition. These 7 best practices address the people, processes, and technology elements of which every enterprise is comprised and without them firmly in place, organisations will eventually flounder. These proven principles and practices are supported by real examples and excerpts from actual projects to demonstrate how multiple organisations have institutionalised these best practices.James M. Kerr is the author of 'The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance', published 2006 under ISBN 9781932159608 and ISBN 1932159606.