1699379
9780538605281
Telephone Techniques & Technology focuses on the skills required to use the telephone effectively in a work environment. These skills are vital to success whether an individual is an office assistant, a company operator, or a corporate executive. Each of the lessons emphasizes hearing, speaking, and writing activities.White, Bonnie R. is the author of 'Telephone Techniques & Technology', published 1993 under ISBN 9780538605281 and ISBN 0538605286.
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