4872523
9780949133328
The task of identifying and defining a problem is a critical one in the problem-solving process presented here. Determining desired outcomes and seeking causes are other necessary steps in reaching a solution. Open discussions flow naturally, and the content is relevant to the student. Exercises stimulate the need to decide, explain, justify, argue, agree, disagree, question, research, reflects, compare and contrast and much more.Shere, John is the author of 'Talking Solutions: Problem Solving in Learning English as a Second Language' with ISBN 9780949133328 and ISBN 0949133329.
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