209435
9780138804770
Eases the transition from classroom to office with real-life activities and helps students develop decision-making skills with priority-setting and human relations exercises. Covers every aspect of office management, including safety and security, nonverbal and intercultural communication, proofreading, word processing, appointment scheduling, mail and records management, meeting and conferences, employee evaluation, and more. A vital reference for secretaries and office managers.Simon, Judith C. is the author of 'Systems and Procedures for the Modern Office A Simulation Approach', published 1993 under ISBN 9780138804770 and ISBN 013880477X.
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