4989267
9780814474082
Every manager is plagued with an 'employee from hell' from time to time. What sets apart a great manager is her or her ability to handle them. This helpful and humorous guide differentiates between the different types of 'difficult employees' from the incompetent to the angry.Graham Scott, Gini is the author of 'Survival Guide to Managing Employees from Hell Handling Idiots, Whiners, Slackers, And Other Workplace Demons', published 2006 under ISBN 9780814474082 and ISBN 081447408X.
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