Supporting Users and Troubleshooting a Microsoft Windosw XP Operating System Exam 70-271

MCDST Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Table of Contents Lesson 1: Developing a Troubleshooting Strategy 1.1 Developing a Troubleshooting Strategy 1.2 Discovering the Problem 1.3 Evaluating System Configuration 1.4 Tracking Possible Solutions 1.5 Executing a Plan and Checking Results 1.6 Taking a Proactive Stance Lesson 2: Key Features to the Microsoft Windows XP Operating System 1.1 Introducing the Windows XP Family of Operating Systems 1.2 Identifying the Key Features of Windows XP Home Edition 1.3 Identifying the Key Features of Windows XP Professional Edition 1.4 Identifying the Range of Supported Software 1.5 Introducing Windows XP File Management Features 1.6 Introducing Windows XP Security Features 1.7 Introducing Workgroups and Domains Lesson 3: Performing and Troubleshooting an Attended Installation of a Windows XP Operating System 3.1 Choosing Installation Methods 3.2 Identifying Preinstallation Tasks 3.3 Installing Windows XP Using a CD ROM 3.4 Installing Windows XP Over a Network 3.5 Using Setup Manager 3.6 Using the System Preparation Tool 3.7 Understanding Remote Installation Services 3.8 Upgrading from a Previous Version of Windows Lesson 4: Performing and Troubleshooting an Unattended Installation of a Windows XP Operating System 4.1 Migrating User State Data from an Existing PC to a New PC 4.2 Installing a Second Instance of an Operating System on a Computer 4.3 Applying Service Packs 4.4 Customizing Installations for Individual Users 4.5 Updating Windows XP after Installation Lesson 5: Performing and Troubleshooting Other Installation Tasks Related to Windows XP Operating Systems 5.1 Ascertaining the Probable Cause When an Installation Does Not Start 5.2 Ascertaining the Probable Cause When an Unattended Installation Does Not Complete Lesson 6: Monitoring, Managing, and Troubleshooting Access to Files and Folders 6.1 Monitoring, Managing, and Troubleshooting NTFS File Permission 6.2 Monitoring, Managing, and Troubleshooting Simple File Sharing 6.3 Monitoring, Managing, and Troubleshooting File Encryption Lesson 7: Monitoring, Managing, and Troubleshooting Access to Shared Folders 7.1 Creating Shared Folders 7.2 Configuring Access Permissions for Shared Folders on NTFS Partitions 7.3 Troubleshooting and Interpreting Access Denied Messages 7.4 Configuring and Troubleshooting Offline Files 7.5 Configuring and Troubleshooting Offline File Synchronization Lesson 8: Connecting to Local and Network Print Devices 8.1 Adding a Local Printer 8.2 Configuring a Local Printer 8.3 Connecting to a Network Printer 8.4 Configuring a Network Printer Lesson 9: Configuring and Troubleshooting Storage Devices 9.1 Understanding Different Storage Types on Hard Drives 9.2 Identifying the Properties of a Disk 9.2 Managing Disk Partitioning 9.3 Troubleshooting Disk Partitioning 9.4 Understanding Different Types of Optical Drives (such as CD-ROM, CD-RW, DVD, and DVD-R) 9.5 Configuring and Troubleshooting Removable Storage Devices Such as Pen Drives, Flash Drives, and Memory Cards Lesson 10: Configuring, Managing, and Troubleshooting Display, Power, and I/O Devices 10.1 Setting Display Properties 10.2 Configuring Multiple Displays 10.3 Troubleshooting Display Settings 10.4 Configuring ACPI Settings 10.5 Configuring Operating System Power Settings 10.6 Configuring and Troubleshooting System Standby and Hibernate Settings 10.7 Configuring I/O Devices 10.8 Configuring and Troubleshooting Device Settings 10.9 Configuring and Troubleshooting Device Drivers for I/O Devices 10.10 Configuring and Troubleshooting Hardware Profiles Lesson 11: Configuring and Troubleshooting the Desktop and User Environments 11.1 Configuring and Troubleshooting Task and Toolbar Settings 11.2 Configuring and Troubleshooting Accessibility Options 11.3 Configuring and Troubleshooting Pointing Device Settings 11.4 Configuring and Troubleshooting Fast-Use Switching 11.5 Configuring and Troubleshooting Regional settings 11.6 Configuring and Troubleshooting Language settings Lesson 12: Security 12.1 Introducing Local Security Policies 12.2 Introducing Network Security Policies 12.3 Identifying End-User Issues Caused by Local Security Policies Such as Local Security Setting and SecuritLaudon, Kenneth C. is the author of 'Supporting Users and Troubleshooting a Microsoft Windosw XP Operating System Exam 70-271' with ISBN 9780131499898 and ISBN 0131499890.