169437
9781578512508
Drawing from more than 20 in-depth case studies, this volume illustrates how the balanced scorecard adopters have taken their ground-breaking tool to the next level, to create an entirely new performance management framework.Kaplan, Robert S. is the author of 'Strategy-Focused Organization How Balanced Scorecard Companies Thrive in the New Business Environment' with ISBN 9781578512508 and ISBN 1578512506.
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