5899095
9780971340695
Kristin Robertson is a consultant and trainer to the support center industry and worked as a practitioner for over 15 years. She is a faculty member of HDI University and an auditor for Service Strategies' Support Center Practices certification program.Robertson, Kristin E. is the author of 'Spectacular Support Centers', published 2007 under ISBN 9780971340695 and ISBN 0971340692.
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