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9780793164677

Service Magic The Art of Amazing Your Customers

Service Magic The Art of Amazing Your Customers
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Product details

  • ISBN-13: 9780793164677
  • ISBN: 0793164672
  • Publisher: Kaplan Publishing

AUTHOR

Zemke, Ron, Bell, Chip R.

SUMMARY

Ron Zemke and Chip Bell are keynote speakers, and consultants. Between them, they have authored and coauthored 43 books and penned hundreds of articles on customer service and customer loyalty. Zemke is president and Bell is senior principal of Performance Research Associates, Inc.Zemke, Ron is the author of 'Service Magic The Art of Amazing Your Customers' with ISBN 9780793164677 and ISBN 0793164672.

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