39396957

9781304497703

Service Delivery vs. Service Excellence: Opposing Forces during the Patient Encounter and How to Overcome Them

Service Delivery vs. Service Excellence: Opposing Forces during the Patient Encounter and How to Overcome Them
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  • ISBN-13: 9781304497703
  • ISBN: 1304497704
  • Publication Date: 2014
  • Publisher: lulu.com

AUTHOR

William R. Johnson

SUMMARY

William R. Johnson is the author of 'Service Delivery vs. Service Excellence: Opposing Forces during the Patient Encounter and How to Overcome Them', published 2014 under ISBN 9781304497703 and ISBN 1304497704.

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