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117128

9780446390927

Service America!

Service America!
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  • Comments: New. In shrink wrap. Looks like an interesting title!
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Product details

  • ISBN-13: 9780446390927
  • ISBN: 0446390925
  • Edition: 1
  • Publisher: Grand Central Publishing

AUTHOR

Albrecht, Karl, Zemke, Ron

SUMMARY

'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.Albrecht, Karl is the author of 'Service America!' with ISBN 9780446390927 and ISBN 0446390925.

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